In business, investment is absolute. Without investment, you can be difficult to start business. For preparation and your equipment is not sufficient to jump in online business.

Investment here could be money, time, and energy.
Time? Clearly your time is an important investment. Any minimum time you spend, in business, investing the time would always be there. If you have an investment of time, means that investment is also out of power, because at least you invest the energy to think about it your business.

Well now the investment in the form of money / funds. This is probably avoided a lot of people. The reason may be because the funds that come out are not counted as a form of investment, but expenditure.

Though much different between the two. Expenditure means something that does not need to expected returns. Medium, calculated investments return on his investment, until then reached for the profit, profit, and so on until the business is run to grow bigger.

In online business, there is a tendency to regard this business as a business for free. That is absolutely not out of money. In fact, the name of business, both online and offline, zero investment amounts does not exist. The most that can be done is to try to minimize them. But if you absolutely free, I say no.

There is a saying that the consumer is king. Proverb that I think is still relevant to current conditions or even universal. Seller will not be able to sell if there were no consumers, consumer vice versa will not be able to meet all their need if there are no sellers.

I think the effort to maintain consumer is far more difficult than getting new customers. Each business activity will compete to retain customers with a variety of ways so that the consumer does not move to another customer. Treat the consumer as king over many perceived by companies engaged in services. For those of you who have business that you run the center, there is a simple way how to retain customers in order to always give money to us. These are tips for you:

1. Greet customers properly. The point is, when consumers come to where we are; welcome the consumers with a smile. The first point we have got a sense of a “friendly”.

2. Ask what they need. We must pro-actively ask first advance what the consumer needs.
3. Provide the best quality. Every product that we give must be the best. Never provide to consumers with the bad products. This will create a bad impression for the customers of our products sale.
4. Give a fair price. In the highly competitive price of a products or services are critical. To buy something consumers usually opt to choose any place that is cheaper. Give
them with a reasonable price but still accompanied by good quality, commonly, consumers will always return to our place.

5. Keep promises; strive every promise we give to consumers to always keep. Never make promises to us consumers if we can not fulfill.

These tips are powerful enough because consumers feel cared for. Now if the spiritual bond already formed is difficult for consumers to move to another place.